Vizocom’s Satellite Solution provides Albideynet with Ku-Band and C-Band Internet over Satellite Connectivity for their customers in Chad

Internet Service Providers ensure that your businesses and your homes are always connected on the internet and the world 24 x 7. As such, ISPs need to ensure service continuity in case of disruptions and sudden maintenance.

Client

AlbideyNet is a leading provider of IT and Communications services in Chad. The company provides VSAT and wireless internet connectivity, infrastructure and network cabling, as well as other ICT services to its customer base.

The Challenge

Albideynet’s has been present and operating in Chad for a number of years now. With the country still in the process of developing a reliable fibre infrastructure, Albideynet’s work has been out to help the people of Chad and opted to find a scalable and reliable wireless internet connectivity for their daily operations in the country.

Our Solution

Vizocom, as a leading provider of satellite internet services is proposing a very special offer that would fully fulfill all Albideynet’s expectations for this opportunity. For years, Vizocom has been providing VSAT services for ISPs in various countries including but not limited to Iraq, Afghanistan, DR Congo, Kenya, South Sudan, Chad, Uganda and elsewhere.

The highlights of our solution in Chad include:

  • Provision of Internet services with the required bandwidth with unlimited usage
  • Guaranteed uptime of 99.7% of better
  • Turnkey solution including equipment, shipping, installation and support
  • 24x7x365 service availability
  • 24x7x365 email & phone helpdesk support
  • Option to keep stock of spares on site to minimize the downtime period

Results

We are responsible for understanding our clients’ needs and tailoring our services for dangerous areas around the world. We aimed to meet Albideynet’s needs where and when they needed it.

Vizocom’s solution for this project was the provision of C-band and Ku-Band satellite services. The highlights of the solution and the VSAT link diagrams can be summarized as below:

  • Top of the line satellite technology by utilizing iDirect modems
  • Africasat-1A and Yamal 402 as satellite with strong C-Band and Ku-Band coverage over Chad
  • Provision of Internet over VSAT services with the required bandwidth with unlimited usage
  • Link availability of better than 99.7%
  • On-site maintenance and remote live monitoring
  • For this project, our services include equipment, installation, and support.
  • Vizocom also has its own 24/7 remote helpdesk and technical support via telephone, email and instant messengers
  • Continuous proactive 365x24x7 monitoring and email and phone helpdesk

Case Overview

CUSTOMER
Albideynet

INDUSTRY
Information Technology

LOCATION
Chad

KEY CHALLENGES

  • Needed a shared wireless internet solution for 5 sites in Chad
  • Intended to migrate their links to a more established platform for Albideynet’s customer

Solution

  • Provision of Internet Connectivity with total bandwidth of 5.88Mbps
  • Guaranteed uptime of 99.7% or better
  • Turnkey solution including equipment, shipping, installation, and support

Results

  • Top of the line satellite technology by utilizing iDirect satellite modems
  • Africasat-1A as satellite with strong C-Band coverage over Chad
  • Yamal 402 as satellite with strong Ku-Band coverage over Chad
  • Provision of Internet over VSAT services with bandwidth of 5.88Mbps

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